Returns & Exchanges

Because our products are freshly prepared food items, we generally do not accept returns or exchanges after an order has been picked up.

If you receive an incorrect, damaged, or defective item, please contact Bizinka Bakery as soon as possible, preferably on the same day. We will review the issue and, when appropriate, offer a replacement, store credit, or refund.

For custom orders, cakes, and specialty items, cancellation and refund policies may vary depending on the order and how far in advance the order is placed. Please contact us directly before canceling a custom order.

If you believe there is a problem with your order, please contact Bizinka Bakery at 731-507-0754 and provide your order information and details about the issue.

All refund or replacement requests are subject to review by Bizinka Bakery.